Manage account and users
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      How do I change the email address of a user ?

      Depending on the type of user, the process to update emails can vary:
      1. Regular user with UI Access: The registered admin user will need to create the new users [with the new emails]. That new user will complete their set up to get access to the UI. Once complete, the admin user must go back into the UI and suspend the users [with the old emails]. See article.
        Next, add the new email domain in the "Client Details" screen (this is the screen that pops up after clicking on the entity in KOR Central).
      2. API user: Please send email to  or create a ticket and KOR Support can update the email from the backend. No further action is needed from you during and after the update occurs.