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- Eligibility
How do I managed Eligibility Check issues?
On the Issues screen, I want to ignore eligibility check issues that I have attended to.
Eligibility which fail to perform due to lack of missing data will appear in the Eligibility Checks section of the Issues screen, grouped by missing field. Resolving the underlying issue does not clear Eligibility Checks issues. The action required for resolved or unresolvable items is to Ignore the issue. Two Ignore options are available.
Group Ignore
Ignore all issues related to a single missing field across all regulatory messages.
Multi-Select Ignore
Within a Group population of, select or more records to Ignore. This feature is beneficial when choosing to not all ignore an entire group, such as when the intent is to ignore only for messages related to a single jurisdiction.